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NVC Resources on Mediation

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NVC in Hostage Negotiations and Hospitals

In this inspiring interview, Wes Taylor relays a story of how Nonviolent Communication (NVC) is successfully used in law enforcement, and some of his challenges and joys in infusing NVC into a Maryland hospital culture. Wes begins by relaying a story from a Director of Security of a local hospital who received extensive training in NVC when he was working with a team of hostage negotiators. He...
Experiencing Gratitude

Trainer Tip Gratitude is the most exquisite form of courtesy. —Jacques Maritain Do you ever think you’re taking life just a little too seriously? Many of us work hard trying to improve our outlook, our ability to communicate, and our lives. Sometimes we work so hard, we forget to enjoy life. So let’s make a pact to enjoy our day. This doesn’t mean we pretend that our life is enjoyable when it’s...
Using Anger as a Beacon

Trainer Tip Could we all just admit when we’re crabby? —Sark I used to be afraid of my anger because I didn’t know how to express it, and I had an underlying fear that once I opened the lid on it, I would overwhelm myself and the people in my life. Consequently, I rarely allowed myself to examine my anger. I have come to appreciate it because it tells me when something is up. In a sense, it...
Getting Past Our Judgments

Trainer Tip The only difference between the beauty of one person and the beauty of another is the concept of beauty that people have. —Don Miguel Ruiz Do you sometimes feel overwhelmed with your judgments of self and others? Once when I was driving, I noticed a woman walking down the street. Without being aware at first, I thought, “Well, that’s a particularly ugly outfit she’s wearing.” A few...
Basic Pitfalls of Using NVC

When many people first learn Nonviolent Communication, they become so enthusiastic about the possibilities they see unfolding, that they immediately try to put it to use everywhere. Often enough, the results can be disastrous, such that other people become deeply suspicious of NVC. Here is a sample of what people often hear from others in such circumstances: "It's like I've got a complete...
Feedback without Criticism

Access this complete 5 session course Learn to Give Feedback without Criticism Overcome the dread about writing performance evaluations Trust your capacity to meet challenges when offering feedback Become excited about creating a learning culture in your organization Learn how to receive feedback without defending yourself This 5-session course recording is designed to support you in learning...
Setting The Intention

Trainer Tip Tenacity is when you follow your heart—when the whole world is screaming to get back into your head. —Sonia Choquette Not long ago I was talking with a friend who told me that he wanted to come to a mutually satisfying resolution with another friend, but didn’t think it was possible. He was thinking about calling his friend even though he had no hope that the friend would be able to...
Celebrating Mourning

In a recent vacation in a Mexican village, I was surprised to find myself in the midst of a community in mourning. Two days before I came, a 21-year-old girl had died in a car accident. Everyone in the town knew her and was openly affected by her death. When I arrived from my long bus ride, I knew immediately something wasn't right. There were rows of portable chairs lining the street and...
Principles of Nonviolent Communication

Let this inspiring video guide you through exercises as if you are actually present at the workshop with Mary Mackenzie! The video opens with Mary leading you through an exercise that generates a physical experience of the NVC consciousness. You will then explore the concept of "needs" in the NVC process, examine feelings and finally learn the NVC process of self-empathy. True to Mary's style,...
Covert Compassion

Interested in bringing NVC consciousness to your workplace, but want to use a natural and conversational way of speaking? Listen in as Jeff describes three specific skills you can apply immediately: How to express your understanding of a co-worker’s needs How to apply the three dimensions of needs in a business setting How to make a Symbiotic Request that acknowledges holding multiple needs...