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Workplace Series: Two Strategies for Adapting NVC into the Workplace

Listen to Miki discuss two strategies for bringing NVC into the workplace in ways most likely to be well received. First Miki explains why it's best to focus more on needs than feelings in business environments. Second, she talks about unpacking needs into phrases as a way of enhancing workplace connection. Keywords: demands empathy exercises/practices expression feelings honesty needs requests...
The Empathy Factor in Workplaces Where People Thrive

Access this complete 4 session course What does empathy in the workplace look like as a professional skill? If you are ready to learn why and how empathy is the critical factor to more productivity, profitability and collaboration in the workplace, this telecourse recording is for you! In this recording you’ll learn practical tips and an uncommon approach for proven results. It is based on the...
Practical Ideas to Keep Workplace Relationships Satisfying

Workplace relationships are complex. Each employee brings their unique self to work. Their background, perspective, emotional triggers, and working style. Add to this the dynamics of power relations, and the fact that often workplace communication now takes place at our computer keyboards rather than face-to-face. With all that we juggle in the workplace, it’s no wonder the stress of just...
Workplace Series: When Purpose Trumps Connection

In most business environments, purpose holds a higher priority than connection. Listen to Miki discuss the strategy of using minimum connection to remain true to the purpose at hand, and how the purpose of empathy may differ in the workplace. She suggests creating a time within the organization to create connection without specific purpose rather than placing connection above purpose in day to...
The Essentials of Using NVC in Business

Miki responds to a 2014 NVC in Business Conference participant’s question concerning the focus on needs over other aspects of NVC in business communication. Keywords: expression feelings honesty needs strategies connection values leadership social change workplace groups truth collaboration vision fear community purpose business courage self responsibility inner work culture work Applied NVC...
Leadership Within Your Workplace

Access this complete 4 session course Very few people occupy positions of such authority within an organization that they can singlehandedly shape its direction, culture, and focus. Most of us, often even those in position of apparent authority, experience ourselves as powerless within the organizations where we work. Leadership within Your Workplace offers you a simple – and dramatically...
Workplace Series: Turning a Mandatory Meeting Into a Collaboration

Miki works with a course participant to transform begrudging attendance at a mandatory meeting into the possibility for collaboration, more connection where little is expected and focus on clarity of purpose for meeting in the first place. In this segment, Miki refers to 4 questions that workshop participants were asked to consider coming into the session . Think of a situation in your...
Workplace Series

Listen to Miki make an important distinction between giving feedback, which is grounded in a desire to contribute to another, and our own need to be heard. Keywords: expression feelings honesty needs requests self empathy strategies connection listening relationships workplace naturalizing NVC collaboration purpose business fairness Miki Kashtan
Workplace Series

Creating a trusting connection and keeping the line of communication open are the primary prerequsites for giving feedback as a supervisor. Listen to Miki work with a course participant to ready herself for an upcoming feedback session. Keywords: expression feelings honesty needs requests self empathy strategies connection listening relationships workplace naturalizing NVC collaboration purpose...
Reframing OFNR (Observation, Feelings, Needs, and Requests) for the Workplace

Listen in as Dian presents the Four Steps of Collaborative Communication using everyday words you might hear at work: What is happening / what are you seeing or hearing? What is the impact internally for the people involved? What is driving the situation at a core level? and What will move the situation forward? Keywords: expression honesty presence strategies connection dialogue intention...