Communicating with a client or patient with a mental health diagnosis can be tough. This guidebook introduces Nonviolent Communication, helping you develop more clear, compassionate, mutual satisfaction and potentially create conditions that heal those who look to you for help. With this guide learn to notice when your approach is likely to trigger defense and how to shift that to more...
A recent study showed that the number one thing great bosses all had in common was their ability to understand and care about their employees and team members. Join us as six senior trainers discuss how you can bring NVC techniques into your workplace successfully. Our lineup includes: Dian Killian, who has coached companies like Merck on collaborative communication and helped them increase...
Often patients need enough emotional space to reduce any inner stuckness in their situation. They need to do this before they can adequately absorb information or effectively take next steps. Empathy can help with this. Empathy requires an intention to connect non-judgmentally. This gets better with practice. Read on for examples of how a situation can play out with, and without, empathy. And...
